Barrier Free Living team member Nicolyn Plummer joined city officials and The New York City Department of Information Technology and Telecommunications (DoITT) in celebrating the launch of text to 911 (TT911) accessibility for d/Deaf blind and hard-of-hearing communities.

“This is one of the biggest accomplishments that I advocated (for) to create opportunities for the d/Deaf and hard-of-hearing community to have equal access to 911. I truly enjoyed working with the city officials and DoITT team,” says Nicolyn.

Text-to-911 is a reliable and safe way to reach emergency services in New York City.  Text-to-911 is beneficial to the Deaf, hearing impaired, speech impaired, and people who can’t safely call 911.

Nicolyn is a Senior Social Worker, Coordinator of Outreach & Advocacy at Barrier Free Living’s Secret Garden program. She is also a member of the Deaf Services Team as well as the agency’s communication committee.

View the TT911 video here.